The Tourism and Disability mark

The Tourisme et Handicap state mark is a response to the demands of people with disabilities who want to be able to choose their holidays and leisure activities in complete freedom. It was introduced as part of the policy of access to holidays for all and the integration of disabled people.

For disabled tourists, the Tourisme & Handicap state mark is proof of a concrete commitment, as well as a guarantee of an efficient welcome adapted to the specific needs of this clientele, taking into account the 4 forms of disability.

The Châtelaillon-Plage Community Tourist Office is committed to welcoming everyone in the best possible conditions. It has the Tourism & Handicap label for 4 disabilities: motor, mental, hearing and visual.

Our actions :

• Creation of a reception area accessible to all: Lowered reception and ticket counters, documentation at the right height and presented by theme.
• Provision of a magnetic loop.
• Creation of a simplified Guide to Châtelaillon-Plage for people with disabilities: welcome booklet in large print and Braille.
• Training for the reception team in welcoming people with disabilities.
• Parking space reserved for the disabled 10 metres from the Tourist Office entrance.
• PRM toilets accessible 15 metres from the Tourist Office entrance from June to September.

For further information on the “Tourism and Disability” label, please contact Sandra IDIR: sandra.idir@agglo-larochelle.fr

The Charentes was one of the first destinations to commit to developing a tourist offer accessible to people with disabilities through this label, and has now become France’s benchmark destination in terms of accessibility, with 500 approved accommodations, sites and activities!

Find out more about all the “Tourism and Disability” offers on the Charentes-Tourisme website by clicking here.